Privacy Policy

Our Commitment to Your Privacy

At Culinar, we understand that your privacy matters. When you consider working with us on your kitchen equipment decisions, we want you to feel confident about how we handle any information you share. This policy explains what data we collect, how we use it, and the choices you have regarding your personal information.

We operate in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and Cyprus data protection laws. Your trust is important to us, and we're committed to maintaining it through transparent practices.

What Information We Collect

How We Use Your Information

Legal Basis for Processing

Under data protection law, we process your personal data based on:

• • Your consent: When you voluntarily provide information through our contact forms or explicitly agree to receive communications
• • Contract fulfillment: When processing is necessary to provide services you've requested
• • Legitimate interests: When we have valid business reasons to process data (such as improving our services) while respecting your privacy rights
• • Legal obligations: When required to comply with applicable laws and regulations

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• • Service providers: We work with trusted third-party service providers who assist with website hosting, email communications, and analytics. These providers are contractually obligated to protect your information and use it only for specified purposes.
• • Equipment manufacturers: When sourcing equipment on your behalf, we may share relevant project details with manufacturers and suppliers to obtain quotes and coordinate deliveries.
• • Legal requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.
• • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this privacy policy.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• • Secure storage systems with encryption for sensitive data
• • Access controls limiting who can view your information
• • Regular security assessments and updates
• • Secure communication channels for data transmission

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining reasonable safeguards.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:

• • Inquiry data: Information from initial contact forms is retained for up to 12 months if no service relationship develops
• • Client records: If you become a client, we retain project information for the duration of our relationship and up to 7 years afterward for business and legal purposes
• • Analytics data: Website usage data is typically retained for 26 months
• • Marketing communications: Contact information for marketing purposes is retained until you opt out or request deletion

Your Privacy Rights

Under data protection law, you have several rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within one month.

International Data Transfers

As we operate primarily in Cyprus and work with European equipment suppliers, your information is generally processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your information in accordance with this policy.

Children's Privacy

Our services are intended for business professionals and adults planning kitchen projects. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from someone under 18, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page and may notify you through other means, such as email or a website notice. We encourage you to review this policy regularly to stay informed about how we protect your information.