Terms of Service

These Terms of Service govern your use of the Thornbury website and consulting services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before proceeding.

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the Thornbury website or engaging with our consulting services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy and Cookie Policy. If you do not agree with any part of these terms, you should not use our website or services.

These terms apply to all visitors, users, and others who access or use our services, whether as a guest or registered user.

2. Description of Services

Thornbury provides professional business consulting services to UK startups and small businesses. Our services include, but are not limited to:

• Business planning and strategy development
• Financial review and analysis
• Growth consulting and operational improvement
• Startup advisory services
• General business guidance and support

The specific scope of services will be defined in individual consulting agreements or engagement letters. These Terms of Service govern your use of our website and general interaction with our business, while specific service engagements may be subject to additional contractual terms.

3. Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You specifically agree not to:

• Use the services in any way that violates any applicable national or international law or regulation
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Transmit any advertising, promotional materials, or any form of solicitation without our prior written consent
• Impersonate or attempt to impersonate Thornbury, our employees, another user, or any other person or entity
• Engage in any automated use of the system, such as using scripts or web crawlers
• Interfere with, disrupt, or create an undue burden on the website or networks connected to the website
• Attempt to gain unauthorized access to any portion of the website or any systems or networks
• Use the services to transmit viruses, malware, or any other harmful code

4. User Accounts and Registration

While general access to our website does not require account registration, certain services or features may require you to create an account or provide contact information. If you create an account or provide information, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information to keep it accurate and current
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or security breach

We reserve the right to suspend or terminate accounts that violate these Terms of Service or engage in fraudulent, abusive, or illegal activity.

5. Service Availability and Modifications

We strive to maintain the availability of our website and services, but we do not guarantee uninterrupted access. Our services may be subject to:

• Planned maintenance and updates
• Technical difficulties or system failures
• Events beyond our reasonable control
• Security-related interruptions

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of the services without liability.

Changes to our services do not affect existing contractual commitments under signed consulting agreements, which remain governed by their specific terms.

6. Intellectual Property Rights

All content on the Thornbury website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of Thornbury or our licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.

You may view and download content from our website for personal, non-commercial use only, provided you keep all copyright and proprietary notices intact. You may not:

• Reproduce, distribute, or publicly display our content without permission
• Modify or create derivative works based on our content
• Use our content for commercial purposes
• Remove or alter any copyright, trademark, or other proprietary notices

7. User-Generated Content

If you submit, post, or transmit any content to our website (such as through contact forms, comments, or feedback), you grant Thornbury a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content for business purposes related to our services.

You represent and warrant that:

• You own or have the necessary rights to the content you submit
• Your content does not violate any third-party rights
• Your content does not contain unlawful, harmful, or offensive material
• You have obtained all necessary consents and permissions

8. Third-Party Services and Links

Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for:

• The content, privacy policies, or practices of third-party sites
• The accuracy or reliability of third-party information
• Any products or services offered by third parties
• Any damages or losses arising from your use of third-party services

Your use of third-party websites and services is at your own risk and subject to the terms and conditions of those third parties.

9. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Thornbury disclaims all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy, reliability, or completeness of content
• Warranties that the services will be uninterrupted, secure, or error-free
• Warranties that defects will be corrected

Professional consulting advice provided under formal engagement agreements is subject to the specific terms and professional standards outlined in those agreements.

10. Limitation of Liability

To the maximum extent permitted by law, Thornbury and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption
• Personal injury or property damage

Our total liability for any claims arising from your use of the website shall not exceed the amount paid by you, if any, for accessing the website in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Thornbury and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your use of our services, violation of these Terms of Service, or infringement of any third-party rights.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on this page with an updated revision date. Your continued use of our services after any changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

14. Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.